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Paper Number KCB-WP-2025-005
Title Customer concentration and firm-specific information
Title(Other)
Author Daejin Kim ; Ryoonhee Kim ; Yongtae Kim
Publisher KAIST College of Business
Abstract This study examines the relation between customer concentration and firms’ information
environment. We find that firms with higher customer concentration have lower stock price
synchronicity, suggesting that their stock prices reflect more firm-specific information. The
customer concentration effect is more pronounced when the quality of customers’ information is
higher. An instrumental variable regression confirms the customer concentration effect. We further
show that the greater firm-specific information in the stock prices of firms with a concentrated
customer base is driven mainly by private information, consistent with investors trading on
information from customer sources. Additional analyses show that the effects of customer
concentration on stock price synchronicity and the share of firm-specific private information in
stock prices are more pronounced when an institutional investor holds shares in both the focal firm
and its customer. Finally, we document greater insider trading and informed trading intensity for
firms with higher customer concentration.
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Contact : Kim, HaengRan ( hrkim@business.kaist.ac.kr )

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