| KGSM-PP-1999-036 |
Process modeling for customer service process redesign: a conceptual framework |
Jang, Myung-Seok ; Kim, Young-Gul |
HTML |
PDF |
| KGSM-PP-1999-034 |
An interactive approach to building an influence diagram based on neural networks |
Kim, Jae Kyeong ; Lee, Jae Kwang ; Kim, Soung Hie |
HTML |
PDF |
| KGSM-PP-1999-033 |
An interactive procedure for multi-attribute group decision making with incomplete information |
Kim, Soung Hie ; Han, Chang Hee |
HTML |
PDF |
| KGSM-PP-1999-032 |
ANP |
Lee, Jin-Woo ; Kim, Soung-Hie |
HTML |
PDF |
| KGSM-PP-1999-031 |
A dynamic market potential model with survey data: an application to the mobile telecommunication service markets in Korea |
Jun, Duk-Bin ; Park, Yoon-Seo ; Kim, Seon-Kyoung ; Park, Myoung-Hwan |
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PDF |
| KGSM-PP-1999-030 |
Forecasting telecommunication service subscribers in substitutive and competitive environments |
Jun, Duk Bin ; Kim, Seon K. ; Park, Yoon S. ; Park, Myoung H. ; Wilson Amy R. |
HTML |
PDF |
| KGSM-PP-1999-029 |
이산형 종속변수 모형을 이용한 기업부실화 측정 및 도산시점 예측 |
유호현 ; 남재우 ; 이회경 |
HTML |
PDF |
| KGSM-PP-1999-028 |
On the Economics of Callback Services |
Choi, Hyun-Woo ; Yun, Kyoung-Lim ; Kim, InJoon ; Ahn, Byong-Hun |
HTML |
PDF |
| KGSM-PP-1999-028 |
On the Economics of Callback Services |
Choi, Hyun-Woo ; Yun, Kyoung-Lim ; Kim, In Joon ; Ahn, Byong-Hun |
HTML |
PDF |
| KGSM-PP-1999-027 |
Effects of Tempo and Familiarity of Background Music on Message Processing in TV Advertising: A Resource-Matching Perspective |
Hahn, Minhi ; Hwang, Insuk |
HTML |
PDF |
