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Academic SeminarBe Resilient and Learn: When Service Employees Speak up About Customer Mistreatment

  • Date
  • 2021-06-30 ~ 2021-06-30
  • Time
  • 16:00 ~ 17:30
  • Place
  • Online(Zoom)
  • Department
  • School of Management Engineering
  • Major
  • Technology/Organization/Strategy


We would like to invite you to participate in Management Engineering (ME) Seminar.

1. When: June 30th (Wednesday), 16:00~17:30
2. Where: Online (Zoom)
3. Speaker: Prof. Eugene Kim, (Georgia Institute of Technology)
4. Topic: Be Resilient and Learn: When Service Employees Speak up About Customer Mistreatment
5. Research field: Technology/Organization/Strategy

* Lecture will be delivered in English

Contact : Lee, Jisun ( jisunlee@kaist.ac.kr )

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