Biography
Education
- Ph.D. in Computer Science, The University of Texas at Austin
Career
- ▶ KAIST (Seoul, Korea), Associate Professor (2024~Present)
- College of Business, School of Management Engineering
- College of Business Impact Research Award (2025)
▶ Arizona State University (Tempe, AZ), Assistant Professor (2019~2024)
- W. P. Carey School of Business, Department of Information Systems
▶ Amazon.com, Inc. (Seattle, WA), Machine Learning Scientist (2016~2019)
Industry Advisory Activities
- ▶ POSCO Holdings Inc. (N.EX.T Hub, AI Lab), AI Advisory Council, 2024
Publications & Research
Publications (patents, etc.)
- ▶ Journal
"The 2026 Service Research Priorities: AI-driven Discovery, Interdisciplinary Influence Dynamics, and the ‘Interactive Service Scholarship Incubator’ for Personalized Priorities"
M. Mende, A. Ostrom, J. Baek, D. Shin, S. Lee, and M. L. Scott, Journal of Service Research, 2026
"Disinformation Spillover: Uncovering the Ripple Effect of Bot-Assisted Fake Social Engagement on Public Attention"
S. Lee, D. Shin, K. H. Kwon, S. P. Han, and S. K. Lee, MIS Quarterly, 2024
"Learning Outside the Classroom During a Pandemic: Evidence from an Artificial Intelligence-Based Education App"
G. Y. Ko, D. Shin, S. Auh, Y. Lee, and S. P. Han, Management Science, 2023
"Predicting Firm Market Performance using the Social Media Promoter Score"
S. Chung, D. Shin, and J. Park, Marketing Letters, 2022
"Enhancing Social Media Analysis with Visual Data Analytics: A Deep Learning Approach"
D. Shin, S. He, G. M. Lee, A. B. Whinston, S. Cetintas, and K. Lee, MIS Quarterly, 2020
▶ For more details
- Website: https://aiba.kaist.ac.kr
- Google Scholar: https://scholar.google.com/citations?user=BuDfw00AAAAJ
Research Areas
- Artificial Intelligence, Economics of AI and IT, AI/ML Applications, Digital Platforms
Teaching

